Heating Fuel Moving Process
Many customers have questions about the heating fuel in their tanks when they move out of their current location.
Whether you are selling your home, or leaving a rental the steps are similar.
We recommend that all transfers of fuel take place at the closing for sellers or are worked out with your landlord prior to moving for tenants. This allows for a seamless transition for both parties involved.
Customers can read the percentage on the tank gauge just prior to the move and determine the amount due to for any remaining fuel.
Note: To avoid confusion during the transition, we recommend you have the tank filled prior to the move in order to rule out any error. This typically works well for landlords too, as their tenants start with a full tank and could be required to fill it before moving out.
Recommended steps for Home Heating Oil customers
- 1Call our office to stop Automatic deliveries.
- 2Set up a cleaning and tank inspection if needed.
- 3Just prior to the closing have the realtor do a tank reading to determine how much fuel is in the tank and what is owed to you at the closing.
- 4Contact us once you have sold the home to make your account inactive and to settle any balance or request a credit if one is due.
Recommended steps for Propane customers
- 1Call our office to stop Automatic deliveries.
- 2Discuss the options for LP proration with your realtor.
- 3Contact us with the closing date as soon as it is known.
- 4Contact us once you have sold the home to make your account inactive and to settle any balance or request a credit if one is due.
Important notes for Propane customers
Sellers: please contact us as soon as you know your closing date. This allows us time to schedule a tech to lock or pick up the tank if needed. We can only credit you for the LP in the tank at the time we pick it up or lock it. If new homeowners have moved in and used the LP we cannot credit you for their used portion.
Buyers: Please set up an account with us prior to closing if you will be using Jackman Fuels as your LP provider. This ensures we do not remove or lock the tanks and that there is no break in service to your new home. This is especially important in the winter when there is a potential for a home to freeze. If you will not be using us as your provider please be aware that there will be no access to LP upon your arrival to your new home. You should arrange for your chosen provider to set tanks the day of closing to avoid a potential freeze up or lapse in service.